Privacy Policy

About this policy

This policy explains how Amarna Energy Pty Ltd (ABN 70 638 099 920) ("Amarna Energy", "we", "us") handles personal information. We respect your privacy and handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

It applies to information we collect through this website, by email and phone, and in the course of our business.

What we collect

We only collect what we need. Depending on how you deal with us, this may include:

• Enquiries: your name, company, email address, phone number, the type of enquiry and your message.
• Job applications: the details in your email and CV, such as your work history, qualifications and referees.
• Clients, suppliers and contacts: names, roles, business contact details and records of our dealings with you.
• Website use: basic technical information that every website receives, such as your browser type, the pages you visit and your approximate location based on your IP address.

We don't ask for sensitive information (such as health information) through this website. If you send us any, we will only use it for the purpose you sent it for.

How we collect it

Mostly directly from you: when you fill in our enquiry form, email or call us, apply for a role, or work with us on a project. Sometimes we receive details from a third party, such as a colleague who refers you to us or a recruiter you have asked to contact us.

You can deal with us without giving your name, but we may not be able to reply to you or help with your request.

How we use it

• to reply to your enquiry and discuss how we can help
• to provide our engineering and advisory services, and to manage our client and supplier relationships
• to consider you for a role, if you have applied or sent us your CV
• to run, secure and improve this website
• to meet our legal, insurance and professional obligations

We don't sell personal information, and we don't use it for third-party advertising.

Who we share it with

We share personal information only where we need to, with providers who help us run our business. These include our website host, the service that delivers enquiry form emails to us, and our email and document systems. They may only use it to provide their service to us.

We may also disclose information where the law requires or allows it, or with your consent.

Overseas storage

Some of our providers store or process data outside Australia, including in the United States and other countries where they operate. We choose providers with strong security and privacy commitments and take reasonable steps to make sure they handle your information in line with the Australian Privacy Principles.

Cookies and analytics

This website doesn't use advertising or tracking cookies. If we measure website visits, we use privacy-friendly analytics that don't use cookies and don't identify you personally. Our enquiry form uses a spam check (Cloudflare Turnstile) that may process technical information about your browser to tell people and bots apart.

Links to other websites, such as Google Maps and LinkedIn, are covered by those sites' own privacy policies once you leave our site.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including access controls and secure, reputable systems. We keep information only for as long as we need it for the purposes above or as the law requires, then delete or de-identify it. Unsuccessful job applications are usually kept for up to 12 months in case another suitable role comes up, unless you ask us to delete yours sooner.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct it. Contact us using the details below. We'll respond within a reasonable time, usually 30 days, and let you know if there's a lawful reason we can't help.

Questions and complaints

If you have a question or concern about privacy, please contact us:

We'll look into your complaint and respond. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

We may update this policy from time to time. The latest version is always on this page.